Terms and Conditions

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 By accessing or using the website and services of Twiga Holding LLC ("we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please refrain from using our website and services. 

 By providing your phone number and consenting to receive communications, you agree to receive SMS messages from Twiga Holding LLC. The frequency of these messages will vary based on your engagement with our services. Typical messaging may include notifications, alerts, updates, and other information regarding your account or our services.

• Messaging Frequency: The frequency may vary depending on your interactions and our service offerings.

• SMS Consent Communication:

            The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• Types of SMS Communications: If you have consented to receive text messages from Twiga Holding LLC, you may receive messages related to the following :

1. Appointment reminders
2. Follow-up messages
3. Billing inquiries
4. Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with Associate [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time." 

• Message Frequency:
  Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

• Standard Messaging Disclosures:

1. Message and data rates may apply.
2. You can opt out at any time by texting "STOP."
3. For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
4. Message frequency may vary

While the use of our services is typically free, certain actions or services may incur fees. If applicable, fees will be clearly communicated to you before any charges are applied. You are responsible for any applicable charges from your mobile carrier or service provider for receiving SMS messages or other communications.

• SMS Fees: Standard message and data rates may apply depending on your mobile carrier and plan.

• Opt-In:  You may opt-in to receive SMS messages from Twiga Holding LLC in the following ways:

1. Verbally, during a conversation
2. By submitting an online form
3. By filling out a paper form
    

• Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Upon doing so, you will no longer receive further messages unless you opt back in.  Alternatively, you can contact us directly to request removal from our messaging list.
   
• Help:  For assistance, please send us the word "HELP." If you require immediate support, you may contact us via telephone at  (855) 994-4057.

 Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy to understand how your data is handled. 

 Twiga Holding LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our website, services, or communications.

 These Terms and Conditions are governed by and construed in accordance with the laws of WY, USA, without regard to its conflict of law principles. 

 If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Twiga Holding LLC
(855) 994-4057