Privacy Policy

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 Twiga Holding LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including SMS communications.

By using our services, you consent to the terms outlined in this Privacy Policy.

 We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other contact details.
• Transaction Data: Loan applications, payment history, and service interactions.
• Communication Data: SMS interactions, call recordings (if applicable), and customer service inquiries.
• Device & Usage Data: IP address, browser type, and access times for security and analytics purposes.

 We use your information to:

• Provide and improve our services
• Process applications and payments
• Send important notifications, including due date reminders
• Respond to customer support requests
• Comply with legal and regulatory requirements

 By providing your phone number, you agree to receive SMS messages from Twiga Holding LLC regarding your application, account, loan status, and other relevant updates.

Opt-In: When you sign up, you will receive a confirmation message. Message frequency varies. Standard message and data rates may apply.

Opt-Out: You can stop receiving messages at any time by replying STOP. You will receive a confirmation that you have been unsubscribed, and no further messages will be sent.

Help & Support: Reply HELP for assistance or contact us at 855-994-4057 or visit  our website www.twigaholding.com

 We do not sell or share your personal information with third parties for marketing purposes. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS.  Your data is stored securely and only shared when necessary for legal compliance, fraud prevention, or service fulfillment. 

 You have the right to:

• Request access to your personal information
• Correct or update inaccurate data
• Withdraw consent for marketing communications
• Delete your account (subject to legal obligations)

To exercise these rights, contact us at  855-994-4057 or visit  our website www.twigaholding.com

 We may update this Privacy Policy periodically. Changes will be posted on our website at www.twigaholding.com Continued use of our services after updates means you accept the revised policy. 

 For any privacy-related inquiries, you can contact us at:
📍 Twiga Holding LLC
📞 855-994-4057